If you have received negative feedback and believe it is unjustified or wish to discuss it, you can directly contact the user who left it by going to the section “Profile > Feedback Received > Negative”.
Using the chat, you can explain your reasons and try to convince them to remove the feedback. In the case of mutual negative feedback, it is possible to decide to remove it reciprocally.
During chat interactions, remember to maintain respectful language, which facilitates communication and helps maintain a positive community environment.
This approach allows you to handle negative feedback directly, increasing the chances of effectively resolving misunderstandings.